Spoiler alert: he believes prevention is better than cure. This class is a 3-hour summary (from a veteran surveillance professional’s perspective) of the most common ways people have cheated, stolen and beaten casino table games over the last twenty years and what we have learned to better safeguard our games. Overview If you want to know the secret of how to make yourself a lesser target for cheats, thieves and advantage players, quite frankly it’s easy – good management. Topics covered include: taking a systematic approach, checklists, information required from table game management, indicators something is not right, writing a professional report and how to explain (and convince) senior management that nothing untoward is going on.ĭuration 3 hours Who will benefit most from this seminar? Surveillance, Table Games In this class Bill Zender, a sought after gaming consultant, who has investigated table game losses of over $100M in his career, will reveal how he conducts a comprehensive review/evaluation in response to a large player win or a sustained game loss on blackjack, baccarat and alternative games (highlighting Mississippi Stud poker). Investigating a major gaming loss on table games is a major responsibility that shines a light on the competence and knowledge within a surveillance operation. A fire is lit on the casino floor and the smoke rises to Surveillance. Who you gonna call? Sur-veil-lance! From time to time casinos get the bejeebies whacked out of them by a player. Overview (Table Games Managers) When there’s something strange…in your neighborhood. Duration 3 hours Who will benefit most from this seminar? Surveillance, Table Games

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